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Expand your thinking — Process Excellence

Why you need a good operating model

An operating model is a representation of the way an organization conducts its business, including its structure, processes, and resources. It outlines how the organization functions and delivers value to its customers and stakeholders. This article from the team at Expert Toolkit will help you understand the value of an operating model and they key components to consider when making an operating model.

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5 easy-to-learn but powerful business analysis tools

The team at Expert Toolkit have put their heads together to agree on 5 “simple but disproportionately powerful” business analysis tools that every analyst worth their salt should know and know how to use proficiently. Learn them, use them, master them and we are confident you’ll come back to them again and again. And yes, you will make a greater impact!

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The low-tech, high-touch, experimental approach to business improvement

About to launch a major technology transformation program? Do you really understand the problem trying to be solved and objectives being sought? Have you evaluated lost cost, low-tech, "test and learn" solutions? Maybe you need to.

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