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Blog — Lessons Learned

The low-tech, high-touch, experimental approach to business improvement

About to launch a major technology transformation program? Do you really understand the problem trying to be solved and objectives being sought? Have you evaluated lost cost, low-tech, "test and learn" solutions? Maybe you need to.

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Why you need a project business case

Planning a major transformation project? Here are the reasons you need a business case and how it can help your project succeed - Insights by the team at Expert Toolkit

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5 leadership behaviors essential for transformation success

Running a large transformation program is difficult and the odds of success are not on your side. Role modelling these 5 leadership behaviors will help you taste the champagne of success at the end of journey.

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Forget the process mapping software, get out the brown paper

Sometimes it's not such a great idea to head straight for the process mapping software when looking to drive process improvement. It's possible a lower-tech approach is more advisable for taking process performance to the next level - particularly at the beginning of your journey.

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5 reasons why large business initiatives fail

Don't let your major business initiative join the masses in the graveyard of failure. Understand resistance to change and how you can use it to your advantage.

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