Customer Guru Expert Bundle
Learn the skills and tools essential for delivering customers a better experience.
This Expert Toolkit Bundle contains over 150 pages detailing 10 essential customer-focused tools for anyone wanting to improve their customer experience improvement knowledge and skills. Once you master these methods, you'll be able to help any organization deliver better experiences for their customers.
These are the tools and techniques used by experts and this bundle has been built by experts. Here's what you get:
- How to do SIPOC Modelling
- How to use the 5 Whys Method
- How to use the Voice of the Customer Method
- How to Engineer Customer Requirements
- How to use Kano Analysis
- How to use the House of Quality
- How to conduct Hypothesis-based Analysis
- How to be a Great Facilitator
- How to do Brown Paper Process Mapping
- How to perform Customer Value Analysis
With these tools and knowledge you will be able to lead any organization towards a path of delivering more value to customers and better experiences more consistently. In an age when customer expectations are increasing and preferences are changing, organizations are scrambling to do better - they are looking for high performing customer experience analysts to help them get there.
This product contains the guides, templates, best-practices and expert tips to help you become a highly competent customer experience improvement practitioner without wasting any time.
These tools will make you a better customer experience analyst or your money back!
The team at Expert Toolkit are so confident that the Customer Guru Bundle will make you a better customer experience analyst that we offer a complete money-back guarantee if you are not 100% satisfied. Buy it, use the tools and if you’re not completely satisfied, let us know and we’ll issue you a prompt refund.
Get the Customer Guru Bundle for only $49.99.
If you order the digital version, you will receive a secure link within 5 minutes of your order. Print versions are shipped via 2-day shipping.
Just $4.99 per month gets you access to our complete library of tools, templates, frameworks and training material. 7 day free trial. Cancel online anytime.
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