Learn new skills — Collaboration
The art of providing constructive feedback
Constructive feedback is a way of communicating observations and opinions about someone's work or behavior in a way that is meant to be helpful and supportive. It should focus on specific behaviors or actions, and should be given in a way that is respectful and non-judgmental.
Building strong client relationships
When a client feels that they can rely on their consultant, collaboration rises to a level that maximizes the ability to create value. Therefore, it’s clear to be a truly great consultant or advisor, building and maintaining relationships is essential. As a consultant striving to be your best, if you feel an issue is highlighting relationship weaknesses, consider a few ways to change it for the better:
Forget the process mapping software, get out the brown paper
Sometimes it's not such a great idea to head straight for the process mapping software when looking to drive process improvement. It's possible a lower-tech approach is more advisable for taking process performance to the next level - particularly at the beginning of your journey.