Skills — Business Improvement
How to prioritize business ideas
An innovation prioritization matrix is a valuable tool for organizations to evaluate and prioritize projects or ideas based on potential impact and feasibility. This structured approach helps organizations focus resources on the most promising projects, increasing the rate of innovation and return on investment.
The Plan-Do-Check-Act approach
PDCA (Plan-Do-Check-Act) is an excellent problem-solving approach that is widely used in business to drive continuous improvement. Learn the PDCA with this article by the team at Expert Toolkit.
The art of providing constructive feedback
Constructive feedback is a way of communicating observations and opinions about someone's work or behavior in a way that is meant to be helpful and supportive. It should focus on specific behaviors or actions, and should be given in a way that is respectful and non-judgmental.
Are you managing your stakeholders effectively?
Stakeholder management is the process of identifying, analyzing, and managing the interests and concerns of individuals or groups who may be affected by or have an impact on an organization. Learn the art and science of good stakeholder management in this article by the team at Expert Toolkit.
3 steps to creating better customer experiences
Providing an exceptional experience for customers is a core objective for any business serious about growth, brand expansion and financial performance. It’s a complicated mission though, with many traps and obstacles to be encountered along the way. The team at Expert Toolkit share 3 tangible and proven steps you can take for improving any customer experience.