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Insights from the Expert Toolkit Team — Collaboration

How to be a great consultant

What are the critical, absolute "must have" skills you need to master if you in the want be a truly great consultant? The team at Expert Toolkit have put their heads together and boiled down the key skills and attributes that separate the great consultants from the rest.

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Forget the process mapping software, get out the brown paper

Sometimes it's not such a great idea to head straight for the process mapping software when looking to drive process improvement. It's possible a lower-tech approach is more advisable for taking process performance to the next level - particularly at the beginning of your journey.

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