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Insights from the Expert Toolkit Team — Best Practices

3 steps to creating better customer experiences

Providing an exceptional experience for customers is a core objective for any business serious about growth, brand expansion and financial performance. It’s a complicated mission though, with many traps and obstacles to be encountered along the way. The team at Expert Toolkit share 3 tangible and proven steps you can take for improving any customer experience. 

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How to use creativity in business analysis and transformation

The data-driven, process-oriented business world can leave creativity behind. Let Expert Toolkit show you how to combine process, structure AND creativity.

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4 business process improvement tools to lift your game

Many ways exist to improve business processes – some more effective than others. In this blog, we will take a deeper dive into the world of process improvement - highlighting 4 process improvement tools that can help you make a greater impact: Value Stream Mapping, Jidoka, Pain Point Analysis and Failure Mode and Effects Analysis.

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5 Easy-to-Learn But Powerful Business Analysis Tools

The team at Expert Toolkit have put their heads together to agree on 5 “simple but disproportionately powerful” business analysis tools that every analyst worth their salt should know and know how to use proficiently. Learn them, use them, master them and we are confident you’ll come back to them again and again. And yes, you will make a greater impact!

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7 steps to understanding and beating your competition

Competitor analysis is a proven method for assessing the competitive landscape in a given market and using the information to shape strategy. Any strategic advisor, business consultant or business leader worth their salt needs to know how to drive a targeted competitive analysis exercise. The team at Expert Toolkit share their 7 step process for doing it right.

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